Improving Consistency and Staff Satisfaction in Enrollment Services Team
- Introductions and Welcome
- Review of Previous Action Items
- Authorization Smartsheet Updates
- a. Training on new features
- b. Troubleshooting common issues
- Dual Credit Student Processing and Enrollment
- a. Streamlining the process
- b. Addressing challenges
- On-Campus Walk-Ins Procedures
- a. Enhancing customer experience
- b. Improving efficiency
- NW.Enrollment Dedicated Mailbox Management
- a. Clearing backlog
- b. Implementing a response protocol
- Call Campaigns Planning
- a. Setting goals and targets
- b. Assigning responsibilities
- Open Floor for New Ideas and Concerns
- Next Steps and Action Items
- Closing Remarks
About Improving Consistency and Staff Satisfaction in Enrollment Services Team
The Enrollment Services team meeting will focus on finding ways to enhance consistency in work processes and boost staff morale. The agenda includes discussions on various components of the job such as Authorization Smartsheet, Dual Credit student processing, on-campus walk-ins, the nw.enrollment dedicated mailbox, and call campaigns.
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